Mornings can fall into a familiar routine. I turn on my computer, fire up my email and sift through the latest correspondence from golfers irritated with the World Handicap System.
I’ve received dozens and dozens over the past few months and many are focused on two particular aspects: manipulation and general play.
It’s not surprising. It’s why earlier this year The R&A launched an awareness campaign to remind golfers of their responsibilities under the Rules of Handicapping following a global survey that asked what players thought about the system.
Conceding WHS was unpopular with a portion of the player populous in Great Britain & Ireland, executive director Grant Moir said: “This is part of why we’re doing this campaign just now with the home associations.
“[The survey] highlighted that some of the negative perceptions that are heard and seen in GB&I weren’t common to the rest of the world – so that we’re something of an outlier here – and that’s why we feel the need to try and push forward with greater education and a call to arm around responsibilities.”
When Sarah Barter, England Golf’s head of handicapping, gave her first interview since arriving in the post to GCMA Insights earlier this year, she had a similar message.
“I really do believe education is the way forward and giving people the tools and the mechanisms they need to do the roles they do,” she said.
Efforts to spread knowledge are admirable. Just as with the Rules of Golf, anything which makes the game easier to play and understand is welcome.
But I don’t believe that’s going to fix WHS’s image problem on these shores on its own.
While there are many players who have readily embraced WHS – most easily seen in record score submissions to the portal over the last 18 months – many also feel alienated by it.
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It’s a mistake to think that’s simply because they don’t understand it. A quick look through some of those emails I get shows that, in many cases, they do.
They’ve seen its flaws, they understand how it can be manipulated, and they’re the ones living it out on the course. They believe their concerns fall on deaf ears.
World Handicap System: Nearly five years on, there is still significant discontent
The WHS was introduced with the best of intentions. It was about accessibility and a universal, global, standard for golf.
There is a lot to like about it too: flexibility for those who are time-poor, a course handicap that moves according to the difficulty of the layout, a measure of progress that is no longer a tool controlled by club committees.
These have made golf better for many people.
But when lots of others are also – week in and week out – saying it’s not working for them on the ground then that’s not a failure of education. It is a red flag.
Confidence can still be built in WHS. Golf is full of invested people at every level who care deeply about the game’s integrity.
The experiences and frustrations of critics, though, are not background noise. They must be a vital part of helping to shape the future of handicapping.
For when those at the top listen, as England Golf did on the Playing Conditions Calculation, meaningful change can be made. There will be those who will argue PCC could be further improved, but it was the intent and will to act which was significant.
Without that spirit, a disconnect will remain. Nearly five years on from the arrival of WHS, it is incredible we’re still talking about serious discontent with handicapping in GB&I.
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For golfers here to be brought on board, what’s needed is for them to feel like their concerns are being heard and acted upon. That matters regardless of whether they cry fair or foul when it comes to WHS.
Now have your say
What do you think? Are you happy with the World Handicap System? Do you feel your concerns are being addressed by your club or by WHS chiefs? With WHS not going anywhere, what needs to happen for you to be happier with it? Email me at s.carroll@nationalclubgolfer.com or leave us a message on X.
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